How can I contact Vestiaire Collective?

How can I contact Vestiaire Collective?

How can I contact Vestiaire Collective?

Practical guide to contacting Vestiaire Collective support

1. Go to the Vestiaire Collective website.
2. Scroll down the page until you reach its bottom, then click on Help Center.

How does Vestiare Collective work?

When your item is sold, you just have to send it to Vestiaire at the address provided by the team, and they will take care of shipping it to the buyer after verifying its quality and authenticity. Once the transactions are completed, you will receive the payment due to you.

How to delete Vestiaire Collective account?

Unsubscribe from the newsletter by sliding the corresponding button on the left. Click on Edit and then check the Vestiaire Collective Newsletter box. You can also unsubscribe directly from the newsletter, via the link in the footer in the email.

How does the payment on Vestiaire Collective work?

Paying for an order on Vestiaire Collective is simple and safe, whatever your payment method ... Payment of the order

1. Visa.
2. Mastercard.
3. American Express.
4. JCB.
5. Unionpay.
6. Dankort.
7. Bancontact.
8. Money.

How is payment made on Vestiaire?

Log into your Vestiaire Collective account. Add the item you want to the cart. If the item was already in the cart, just click on the top right. Click on Complete Order to access the payment screen.

How to delete an item from Vestiaire?

How to withdraw an item from sale?

1. Access your personal area and select:
2. From the app: Me → My Vestiaire → My items.
3. From the website: My account → My items for sale.
4. Find the item you are interested in and click Withdraw from Sale.

How to cancel a product from Vinted?

Service center

1. Press the profile icon.
2. Press View Profile.
3. Open the announcement of the article you want to hide / delete.
4. Press the 3 dots in the top right corner.
5. Press Hide or Delete depending on the action you want to perform.

When does Vestiaire Collective pay?

If you are a professional seller, your payment will be confirmed 21 days after shipping from our hub, paid the next business day and credited to your bank account within 5 business days or to Paypal within 24 hours.

How to pay on Vestiaire?

Vestiaire Collective, payment methods: cards or Paypal

1. Visa.
2. Mastercard.
3. American Express.

When does Vestiaire payment arrive?

Response from Vestiaire Collective We confirm that the payment for your item will be made tomorrow, as communicated to you by our customer service.

How to delete an item from Vinted?

Service center

1. Press the profile icon.
2. Press View Profile.
3. Open the announcement of the article you want to hide / delete.
4. Press the 3 dots in the top right corner.
5. Press Hide or Delete depending on the action you want to perform.

How to change the price on Vestiaire?

Either way, click Lower Price on the right side of the main image. A new window will appear allowing you to set the new sale price. You can also find this editing option directly on the article page.

How to get paid on Vestiaire Collective?

Log into your Vestiaire Collective account.

1. Add the item you want to the cart. ...
2. Click on Complete Order to access the payment screen.
3. A window will open. ...
4. Here you can see the order summary. ...
5. Select the payment method and check the General Conditions of Use box.

How is payment made on Vestiaire Collective?

To pay for your item, start by logging into your account. Click on Complete Order to access the payment screen. A window will open. From here, click Go to Checkout. ... Check that the delivery address is correct, then go to the Payment Method step.

What does hidden on Vinted mean?

At Vinted, we care a lot about the quality of the content. If an ad does not comply with our Catalog Rules, we are forced to hide or delete it. We will need to hide your ad if: You have not provided proof of the authenticity of your article.

How to get a refund on Vinted?

You must return the item in the same condition that you received it, i.e. it is not possible to wash or use it. On the conversation screen with the seller of the item, press “I have a problem” within 2 days of the item being delivered. Send proof to whoever sold you the item.

How to increase sales on Vestiaire Collective?

When uploading your ad, we therefore recommend that you set a fair price that matches the actual condition of the item. If the price of the item turns out to be too high, our fashion experts can send you an email to suggest a fairer selling price.

How to edit an article on Vestiaire?

In both cases, click on the item in question, then on «Reduce price» from the side menu, to the right of the main photo. A new window will open that will allow you to change the sale price.

How to delete Vinted account?

If you have decided you want to delete your Vinted account:

1. Make sure you don't have any pending orders.
2. Tap on the Profile tab.
3. Go to Settings.
4. Select Account Settings.
5. Scroll down, tap on Delete my account and confirm.